Knowledgebase & FAQ - ezycloud

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Activate / Deactivate Routing Rules All of the features we're about to outline can be controlled from the ezytel Control... Call Recording *1 One Touch Call Recording When you are involved in a phone conversation, if your... Change PBX Extension Settings All of the features we're about to outline can be controlled from the ezytel Control... Conference Call Features Initializing a conference call from a local extension 8YOUR_NUMBER Creates a... Extension Involved in a Conversation All of the following functions apply only to active conversation calls. Note that an extension... Intercom / Paging Extensions INTERCOM_EXTENSION_SHORT_NUMBER If you wish to call all the extensions assigned to a... Park Calls With the ezytel system, you can "share" calls between extensions on the same client account.... Phone Services *94 Listen to the Date and Time. In order to find out the Day and Time specific to the... Phone Voicemail Access and Company Directory All Voicemail management features are also available in the ezytel Control Panel, in the Mailbox... Pick Up Another Extension's Call Consider this ... There are two secretaries sharing an office. Each of them has an... Queue Agents Most of the features we're about to outline can be controlled from the ezytel Control... System Test *52 Echo Test If you want to test your extensionâ€™s connection with the server, you...

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