If the port request is rejected, will I still be charged?
If your port request is unsuccessful, it it will be because the details you've provided did not match the losing carrier's records.
Your first port rejection is free, but there will be a $44 fee per rejection thereafter.
Please ensure your details are absolutely correct before submitting your port request. A rejection starts the entire process from the beginning, resulting in a significant waste of your time and ours if sufficient attention is not paid to the information you provide.
How much does it cost to port a number?
There is a once off charge of $66.00 per number for any successful port. In addition, an ongoing...
Which providers can you port numbers from?
ezytel can port numbers from both Telstra, any Telstra reseller and Optus. You will find that...
How long does it take?
Number porting varies, but a normal port time is around 2-3 weeks. Once the port has been...
Where do I find my Account Number as requested on the Port Authority form?
If you're a Telstra or Optus customer, you'll find your account number located on any of your...
What will happen to my current phone line?
Once the port in has been completed, your existing telephone service will immediately cease to...