What will happen to my current phone line?
Once the port in has been completed, your existing telephone service will immediately cease to function.
This will also mean that any services connected to the line, such as your broadband internet connection, will be disconnected.
You should check with your service provider to make certain that you're not liable for early termination fees as a result of this change.
We should also strees, that there is currently no process in place to port phone numbers for customers who are migrating to ADSL2+ Naked or similar services. You will need to make these arrangements separately.
How much does it cost to port a number?
There is a once off charge of $66.00 per number for any successful port. In addition, an ongoing...
Which providers can you port numbers from?
ezytel can port numbers from both Telstra, any Telstra reseller and Optus. You will find that...
How long does it take?
Number porting varies, but a normal port time is around 2-3 weeks. Once the port has been...
Where do I find my Account Number as requested on the Port Authority form?
If you're a Telstra or Optus customer, you'll find your account number located on any of your...
If the port request is rejected, will I still be charged?
If your port request is unsuccessful, it it will be because the details you've provided did not...