How long does it take?
Number porting varies, but a normal port time is around 2-3 weeks. Once the port has been approved, a cut-over date and time will be set and we will advise you of those details.
You might prefer to specify a particular date for the port to take place. This must be at most 30 days from the date of your port application, however this date will always be considered a "best effort only". ezytel cannot to guarantee that the port will be completed on your preferred date.
If the port request is rejected, will I still be charged?
If your port request is unsuccessful, it it will be because the details you've provided did not...
Where do I find my Account Number as requested on the Port Authority form?
If you're a Telstra or Optus customer, you'll find your account number located on any of your...
How much does it cost to port a number?
There is a once off charge of $66.00 per number for any successful port. In addition, an ongoing...
Once my number is ported, then what happens?
The number will be listed among your available numbers in the ezytel Control Panel. Your...
What will happen to my current phone line?
Once the port in has been completed, your existing telephone service will immediately cease to...