How secure is your service?
Our website uses high grade SSL encryption verified by our SSl certificate from GeoTrust.
We use this encryption for access to your VoIP Control Panel, and for all necessary areas of your Account Management Portal in order to ensure the safety and security of your private and personal information.
All credit card payments are processed by Westpac, using a proprietary encryption protocol designed by Westpac.
Likewise, ezytel will never, for any reason, share your information with any other person, company or organisation, except as necessary in the exchange of financial transactions.
Besides that, you can rest assured that we take your privacy and the security of your information very seriously.
What is an Extension?
An extension is the number your IP handset is assigned when it registers or logs onto the ezytel...
Which codecs do you allow?
Firstly, a codec is an "encoder/decoder", hence the term codec. This is the software used...
Which DiD locations are available?
ezytel can provide Direct InDial numbers, or DiDs, for most exchange locations in...
How reliable is VoIP?
The simple answer is ... much, MUCH more reliable than it used to be, and with ezytel...
What do I need to get started?
Your broadband needs to meet the minimum requirements as stated in the previous FAQ above, and...