What is a DiD?
A Direct InDial number, more commonly called a DiD, is one that exists on the Public Switched Telephone Network, or PSTN, just like any normal telephone number you might have had with Telstra or Optus.
Any DiD can be connected to ezytel's gateway to allow you to receive calls through that number via your ezytel extension.
You can set the destination of your DiD to an extension, a voicemail box, an external phone number, a fax inbox, an IVR, a call queue or even an infoline.
ezytel can provide DiD's from standard telephone exchange area in the country. Just tell us what you're looking for, and we'll be able to help.
How long before I can use my account?
The ezytel account setup process is completely automatic, and happens within seconds of your...
I didn't receive my activation emails. Can you help?
If you haven't received your activation and access emails after signing up, please login to the...
Which DiD locations are available?
ezytel can provide Direct InDial numbers, or DiDs, for most exchange locations in...
What do I need to get started?
Your broadband needs to meet the minimum requirements as stated in the previous FAQ above, and...
How do I setup my VoIP Devices?
You should read our step-by-step Setup Guides to learn how to set up some of the major devices...