SPF record (mandatory)


The Sender Policy Framework (SPF) is a technical method used by mail servers to prevent sender address forgery. Many mail servers have strict rules about the mail they will receive

An SPF record tells all recipient mail servers that our IP addresses have authority to send mail on your domain's behalf, ensuring your mail will be seen as legitimate and not as spam.


  • Log into your DNS control panel. This will most likely be where you host your primary website and domain.

  • Create a TXT record formed in the following way:

    yourdomain.com.au.   3600   IN   TXT  "v=spf1 a mx include:spf.exchangeserver.net.au ~all"

  • Depending on the DNS system being used, be sure to include the trailing dots (.), otherwise the records may be malformed and may fail. However, if you're using our DNS Manager, follow the instructions there, because trailing dots and quotations marks are not necessary.


Note: Due to the nature of DNS, your updated SPF/TXT record may take up to 72 hours to propagate.


IMPORTANT: This DNS record is mandatory. We cannot support you if you do not have this DNS record in place.

If you already have a more complex SPF record in place, you only need to edit it and add the required "include" mechanism .. that is, include:spf.exchangeserver.net.au .. to ensure your SPF record is valid as it relates to our service.