Articles


Phone Terminal Setup

  A phone terminal is a SIP phone connected to our voice servers across the Internet. By default, after filling in the extension's basic information, you can start setting up the options specific to the type of extension you've chosen. If you don't want to finalise the process now, you can...

Update an Extension's Password

Log into the ezycloud Client Zone at https://my.ezycloud.com.au/   From your dashboard, use the Quick Server Login button/s to automatically log into the ezytel Control Panel.   Once logged in, click the extension to be updated.   Now click Edit Extension and update the...

Voicemail -- Enable Voicemail on an Existing Extension

  To enable voicemail on an existing Phone Terminal extension, do the following ... Log into the ezytel Control Panel. Click into the extension in question, then click the Phone Terminal Setup icon available in the extension's management page. You should set your Voicemail settings...

Voicemail -- Set Up a Dedicated Mailbox Extension

  To create a dedicated voice mailbox, you must create a Phone Terminal extension. NOTE: A Voicemail Center extension is designed to allow you to listen to your voicemail over a phone from outside the system. It will not give you normal voicemail functionality. To have normal voicemail...