Error Message -- Quota Exceeded
If you receive a "mailbox quota exceeded" message when trying to create a new mailbox when you believe you have sufficient quota to do so, it will normally be because you've deleted a user's mailbox, leaving active mobile devices associated to it.
The control panel will present the "mailbox quota exceeded" message because is still seeing mobile devices associated to an undeleted user, which in turn is telling the control panel that there's still some mailbox elements active against the user, meaning "technically", your mailbox quota is exceeded.
Follow these four simple steps each time you need to delete a mailbox and associated user to overcome this problem:
- Before deleting a user's mailbox, firstly click into the mailbox, then click the Mobile Devices tab
- Disassociate any mobile devices from the mailbox
- Now you can go ahead and safely delete the mailbox
- Finally, you will be able to successfully delete the user from the Users menu thus deleting all active associated mailbox elements.
Outlook 2010 - Fix Autodiscover Certificate Error
This is a "known to Microsoft" issue that only affects some users. To correct the error, make the...
Outlook - Fix your Password not being Remembered
If Outlook keeps asking for your password every time your restart the program, or...
Searching Your Mailbox's Delivery Logs
How-to Steps Log into your mailbox via OWA (Outlook Web App) Use either...
Outlook 2013 - Finding your Mailbox-Specific Server Name
From Exchange 2013 onward, each mailbox has its own GUID-based server name, and no longer...
Exchange Server 2016 - Minimum Software Versions Supported
Unsupported Outlook Client Versions Outlook 2003 is no longer supported in any...