Knowledgebase
Troubleshooting
8 articles
Articles
Error Message -- Quota Exceeded
If you receive a "mailbox quota exceeded" message when trying to create a new mailbox...
Exchange Server 2016 - Minimum Software Versions Supported
Unsupported Outlook Client Versions
Outlook 2003 is no longer supported in any...
Outlook - Fix your Password not being Remembered
If Outlook keeps asking for your password every time your restart the program, or...
Outlook 2010 - Fix Autodiscover Certificate Error
This is a "known to Microsoft" issue that only affects some users. To correct the error, make the...
Outlook 2013 - Finding your Mailbox-Specific Server Name
From Exchange 2013 onward, each mailbox has its own GUID-based server name, and no longer...
Outlook Connection Issues
Microsoft have made some recent changes to the latest Outlook builds, especially in...
Outlook Search Issues
It appears that Microsoft have made some recent changes to the latest Outlook...
Searching Your Mailbox's Delivery Logs
How-to Steps
Log into your mailbox via OWA (Outlook Web App)
Use either...