The following information will be included in the configuration email that is sent to you when you have successfuly completed signing up for an ezyexchange service.
ADD or EDIT DNS RECORDS
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To view the required and/or recommended DNS records to ensure correct functionality, CLICK HERE.
PREPARE TO CONFIGURE YOUR HOSTED ORGANISATION
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Visit the ezyexchange Mailbox Control Panel, log in, and first click on DOMAINS.
Add your primary domain name and any other domain names you own and that you intend receiving mail for.
CREATE YOUR HOSTED ORGANISATION
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Now click on the Hosted Organisations icon, or choose Hosted Organisations from the menu on the left of screen.
You will be asked to enter your full company or personal name, and an Organisation ID.
ADD YOUR DOMAIN NAMES
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If the customer intends to receive mail into Exchange for additional domain names, these domains should first be added by clicking the Domains icon, then following the prompts. Remember, your customer must own these domains to add them.
These same domains will later need to be added as Accepted Domains in the customer’s Hosted Organisation. More on that below.
ADD ACCEPTED DOMAIN NAMES INTO EXCHANGE
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Once created, click on your Organisation Name, do the following:
From the System section, click Domains
Click on Add Domain
Choose whether you're adding a Domain or a Sub-domain. In most cases, you will choose Domain
Enter the name of the domain in the Name field.
Click Add Domain or click Cancel to disregard all changes.
Now scroll to the Hosted Organization section and click Domains
Click Add New Domain, select the domain to be added as an Accepted Domain for Exchange and click Add Domain
Your domain will now be available to use against all objects in your Exchange configuration.
CREATING MAILBOXES
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From the left-hand menu, click on Mailboxes and choose Create New Mailbox.
Choose the mailbox plan from the drop-down, eg, ADVANCED, ENTERPRISE, BASIC etc. This will depend on the mailbox type you ordered.
Enter all of the necessary information and choose Create Mailbox.
E-MAIL ALIASES
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Once you create your first mailbox, you should click on the E-mail Addresses tab to add your normal email address and then change this to be your primary e-mail address.
IMPORTANT: Your primary e-mail address and mailbox password will be your login information when using Outlook on the Web
OPTIONAL STEPS
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If you need to receive mail from alternative domains to your ezyexchange mailbox's primary domain, you can add these additional "accepted domains" by clicking on the Domain Names menu link. Remember, it here that you can also choose which of those domains will be your Organisation's default domain.
There is no limit to the amount of domains you can accept mail from, however, you cannot add domains like google.com, hotmail.com etc.
The domains you add, need to be your domain names. In other words, they need to be domains that you own. If it's discovered that you've added domains you do not own, they will be removed from our system without notice and without apology.
You can also add an unlimited range of email aliases by clicking on the E-mail Addresses / Aliases tab.
FAMILIARISE YOURSELF
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Take the time to click on every link, tab and menu link in the ezyexchange Control Panel to become acquainted with the full range of features available to you.
If you're familiar with an Exchange Server environment, you'll see that you have access to absolutely everything you'll need to make a hosted Exchange environment work for you, but without the massive expense of running your own Exchange Servers.
Finally, be sure to visit our Knowledgebase to find out everything you need to know about setting up your mailbox on your desktop and mobile devices.
VIEWING & CONFIRMING YOUR RESOURCES
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When you login to the ezyexchange Mailbox Control Panel, from the menu on the left, click on:
Spaces > Hosted Organisation type, eg, HOSTED ORGANISATION > View All Quotas
This will provide you with a comprehensive report of all resources and features provided with your ezyexchange service.
VIEWING YOUR MAILBOX SIZE FROM OUTLOOK
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Open Outlook and right-mouse click on the Outlook taskbar at the bottom of the Outlook interface.
Tick "Quota Information On".
Now in the bottom left-hand corner of the Outlook taskbar, you'll see the amount of free space in your mailbox in real time.
ORDERING ADDITIONAL MAILBOXES
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If you require additional mailboxes, click HERE to order them. They will be provisioned and available for creation within one hour.
As soon as they are available, we'll let you know via email.
